At Noai Trips, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We may collect the following information when you use our services:
- Name, address, and contact details (email and phone number)
- Delivery address and order details
- Communication records (when you contact us)
We do not collect or store any payment information, as we only offer Cash on Delivery (COD) for all purchases.
2. How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate updates regarding your purchases
- Respond to your queries and provide customer support
- Improve our services and user experience
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Your data may be shared only with delivery partners to ensure order fulfillment.
4. Data Protection
We implement standard security measures to protect your data from unauthorized access, misuse, or disclosure.
5. Opt-Out Instructions
You may choose to opt out of receiving promotional emails or marketing messages at any time by:
- Clicking the “unsubscribe” link in our emails, or
- Contacting us directly at [email protected] with the subject line “Opt-Out Request”.
Please allow 5–7 business days to process your request.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal and operational limitations)
7. Contact Us
For questions, concerns, or opt-out requests, please reach out to us at:
📧 Email: [email protected]