Welcome to Noai Trips! By accessing and using our website or placing an order, you agree to the following Terms and Conditions. Please read them carefully.
1. General
These Terms apply to all users of the website and all purchases made from Noai Trips. We reserve the right to update these Terms at any time without prior notice. Continued use of the website implies acceptance of the updated Terms.
2. Products and Orders
- All products are described as accurately as possible. However, slight variations in color, design, or packaging may occur.
- Product availability is subject to change without notice. We reserve the right to cancel orders due to stock unavailability.
- Orders are processed upon confirmation. You will receive a confirmation email with order details.
3. Payment Method
- We accept Cash on Delivery (COD) only.
- Payment must be made in full at the time of delivery.
4. Shipping and Delivery
- Orders are dispatched within the estimated shipping window provided at checkout.
- Delivery timelines may vary depending on location and external conditions.
- If delivery is unsuccessful due to customer unavailability or incorrect information, reattempts or cancellation may occur.
5. Return and Exchange
- Returns or exchanges are only accepted for defective or incorrect items and must be reported within 3 days of delivery.
- To request a return, email us at [email protected] with your order number and reason.
- Returned products must be unused and in their original condition.
6. User Conduct
By using our services, you agree:
- Not to misuse our website or engage in fraudulent activity.
- Not to post or transmit harmful, unlawful, or misleading information.
7. Limitation of Liability
Noai Trips shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
8. Intellectual Property
All content, images, and branding on our website are the property of Noai Trips and may not be used without written permission.
9. Contact Information
For questions or concerns regarding these Terms, you may contact us at:
📧 Email: [email protected]